DESIGNS 4 TODAY TERMS AND CONDITIONS
It is important to us that we clarify expectations before an order is agreed. Please take some time to read the following terms and conditions. Should you have any questions or queries regarding them please do not hesitate to contact us.
Consultation – The initial consultation is free of charge within a 10 mile radius of Fulbourn. This initial consultation is usually used to understand and agree the scope of the work, provide design advice and take accurate window measurements to be able to provide bespoke products. Please note that Designs 4 Today cannot be held responsible for the accuracy of measurements or the quality of fabrics supplied by the client.
Quote – A full quote is provided which details the cost of each item to be provided. Quotes are valid for 60 days.
Deposit – A deposit of 50% of the agreed quote is required to secure your order. Payment can be made by cash, cheque or bank transfer (see details below). All orders are unique therefore clients should be aware that this deposit is non-refundable, as it will be used to order supplies specific to your job requirements. On large orders, where work is completed over a number of weeks and the balance to be paid is greater than £3,000, a further stage payment may be requested.
Fitting – We are happy to recommend an independent professional fitting service for window tracks and poles. The contract for the work, and payment, is made directly with the fitter. We hold no responsibility for this transaction.
Lead time – Turnaround time is generally around 6 weeks from deposit being received. However please be aware most products are bespoke and the turnaround time can vary and is dependent on order size and will be directly affected during our busy periods. Sometimes orders can be squeezed in but this may incur an additional cost to cover unsociable working hours.
Completion – Please note that once your items have been completed, we will contact you to make arrangements to deliver/fit them as necessary. We do not have the capacity to store items on our premises so please place orders with a view to being able to take delivery on completion.
Installation Where our recommended fitter is used we will ensure that our bespoke products are installed to look their best and will arrange to hang and dress your soft furnishings.
Final payment – at the end of the work a written invoice is provided which details each item, the overall amount of the job, any deposit (including interim payments on larger orders) already received and the final balance to be paid. Final payment is due upon collection or delivery/installation of the final completed item(s) – that is upon presentation of invoice. All goods remain the property of Desings 4 Today until payment is received in full.
MAKE IT SAFE : Please note that internal window blind cords and chains can pose a risk to babies and small children who could injure or even strangle themselves on looped operating cords and chains. All of our blinds are supplied with child safety devices. It is our recommendation that they are always fitted.